Our local Somerfield now provide fresh pizzas. Unlike Tesco they keep them behind the deli counter.

Our local Somerfield has strange deli hours. Annoyingly the hours do not correspond with my times in the store.

So every time I want to get a pizza for Quartz I have to find a member of staff and ask them to go behind the deli counter to pick up one of the pizzas.

And of course every time they are out of reach behind a closed deli counter my urge to buy one increases.

Why they can't just put them in the fridge section is beyond me. They are wrapped in that cellophane stuff after all.

I get off the Huntington -> Peterborough train. I'm sitting mid train. I need to change trains for Ely. I walk slowly to the ramp to change platform only to realise there are no train information monitors there. Those are all at the other end where the stairs for the more abled bodied people are. Maybe they are in the bridge area the ramp leads to. No they are not.

If you can't use the stairs at Peterbourough (at least on the platform my train came in on) you must head all the way to the stairs area to find the platform information for other trains and then head back down the platform to the slopped area. Something isn't clearly thought out there as people with mobility problems shouldn't have to head up and down the platform more than able bodied people to find the information they need. They need information screens near the ramped area.

When I have my stick and need access to a priority seat on the bus/train I've noticed that as I look more disabled people are more inclined to avert their eyes or feign great interest in their book/paper (or sleep) when I approach.

When I don't have the stick people not knowing I'm approaching the priority seat for a reason do not avoided my eye which makes it easier to ask if they need it.

So for me the more in need of a priority seat I am in the harder it is to get one. It seems backwards.

Great bus driver in London recently stopped the bus as it started and shouted down the crowded bus for me to get a priority seat vacated.

Does anyone know of a central body I can contact about the new 2009 season ticket fare anomaly at my station.

I live in Downham Market. I commute to Cambridge. The stations on my line in order are (north to south):
Kings Lynn, Watlington, Downham Market, Littleport, Ely, Waterbeach and Cambridge (then London).

In the rush hour periods National Express and First Capital Connect run this service, outside the rush hour only First Capital Connect run trains on this route.

The percentage increase of season tickets between Downham Market and Cambridge this year (8.75%) was higher than the stations north of the line.

The result of this is that season tickets between Downham Market and Cambridge are higher
than those from both Kings Lynn and Watlington to Cambridge.

Downham Market is geographically approximately midway between Kings Lynn and Littleport (around 12 miles away each of them); Downham Market's season ticket price should reflect this.

This anomaly exists on both standard and first class annual tickets for 2009.

According to Natonalrail's online season ticket calculator on Tuesday 25 November 2008 we get the following figures for annual 2009 tickets.

Between King's Lynn and Cambridge: Standard 1708 pounds First class 2732 pounds
Between Watlington and Cambridge: Standard 1708 pounds First class 2732 pounds
Between Downham Market and Cambridge: Standard 1740 First class 2784 pounds
Between Littleport and Cambridge: Standard 1360 First class 2176 pounds

Recently I had a flight with BA Cityflier from London City to Dublin. Their customer service was amazing.

I mentioned at checkin that I'd like extra boarding time. Having a stick (and funny knee) really slows me down. Our boarding passes were checked as we went into the final lounge; the person checking recognised my name on it (checkin actually passed that information along - no having to re-explain) and explained to me that I should sit over there and I'd be one of the first boarded on the bus along with some others.

Off the bus to the plane; we were first to board again. The other passengers being asked to wait. On the plane they gave me time to settle and then came back to put my hand baggage and stick in the overhead shelves.

After landing they caught my eye and explained to stay still. When the plane was emptied they retrieved my hand luggage including stick and asked if I would need anymore help. When I explained that I'd be asking the groundstaff to help me get my suitcase off the conveyor and onto a trolley at baggage collection, one of the flight crew accompanied me to passport control; to the luggage hall, retrieved my suitcase and went through the blue customs area with me to where you are met and brought the suitcase to the person who was meeting me to help me.

I was amazed. And they served sandwiches and drinks on the flight. That is one airline I'll be using again.

Today I was on a train between Peterbourough and Ely. We have exterior door area, part of carriage with me and one other, interior door, more densely populated rest of carriage and somewhere a luggage rack and another carriage. Train employee comes along and tells other occupant that she cannot keep "these" on the luggage racks and puts them on the table in front of her. These are two of those large silver hot water flask things. Apparently the luggage rack was needed and if a passenger spills hot water over themselves this person would be responsible.

Train employee says they should be at the front of the train. Person says they are too heavy. Train employee says she is in charge of "health and safety" on the train, demands persons name and departs into main part of carriage.

I sit wondering why anyone would carry hot water between Peterbourough and Ely. Train employee turns out to be ticket inspector.

Shortly afterwards the person gets up. She is the refreshment trolley person and is obviously unable to carry the jugs on the trolley. Things start to make sense. Jugs stay on her table. Soon afterwards she returns to her seat.

We get closer to Ely. Ticket inspector returns and tells person she has phoned her company and they say the jugs must be on the trolley at all times. Person protests again that they are too heavy but puts them on trolley. She is small, young and slim. Then she returns to her seat, obviously upset and starts to cry.

We are delayed by a red light. Driver gets out. Driver returns. We progress. We arrive at Ely. I go to door. The trolley is at the wrong side. I am not physically capable of moving it; neither can I ask the trolley person, and neither can I rely on the rest of the carriage using the same door as me. Squeeze by trolley. Put arm through snacks and open door. Get out and hope that the train inspector does not notice person has trolley on wrong side. Train continues to Norwich.

Recently First Capital Connect replaced our ticket machines with new shiny ones that are harder to use. Today it gave someone thirty pounds worth of change in 20p pieces. That made a clatter.

It takes people longer to buy tickets from these machines. Some end up giving up and getting on to the trains without tickets. Our ticket permit machine has disappeared.

Why is it people are so much more tolerant of mixed up word order in typing then in conversation. Is it because for there is an effort for them to tell you via typing that you meant to put the words the other way round, while in speech it is easy for them to just talk and correct you without giving their brains a chance to know what you meant and leave you to struggle on with whatever it is you are trying to say?

Leaving a cleaner alone in the house for the first time was worrying. Makes me wonder how much more worrying it is leaving a childminder.